Insights That Drive Action.
Real-World Strategies, Success Stories, And Expert Advice To Level Up Your Customer Experience.
VistaXM doesn’t just deliver outcomes, we share what we learn. From best practices in CX execution to leadership insights on retention and loyalty, our resources are built to help companies get better, faster. Whether you’re scaling a CX program or starting from scratch, there’s something here for you.
Articles
Wellness Unplugged: Breaking CX Barriers (and Maybe a Sweat)
Customer experience (CX) is becoming the secret sauce for growth in the health and wellness industry. It’s no longer just about offering yoga classes or protein shakes—it’s about creating seamless, personalized experiences
Videos
VistaXM Intro Video
VistaXM delivers an industry-leading, turnkey CX solution that helps companies grow their revenue and reduce churn.
Million Dollar Insight
Oftentimes, easy-to-implement changes can have a disproportionate business impact. At VistaXM, we call these the Million $ Insights.
VistaXM To The Rescue
We specialize in uncovering Million dollar Insights—those transformative discoveries that are easy to implement and can significantly impact your business.
CX as a Sales Driver
Educational video on why investment in Customer Experience is a crucial driver of sales growth
Why CX is a Must Have
Discover why Customer Experience (CX) is essential for driving business growth, enhancing customer loyalty, and staying competitive in today’s market.
CX Leads to Better Retention
Learn how investing in Customer Experience (CX) drives better customer retention by fostering loyalty, satisfaction, and long-term relationships.
Brochures
VistaXM PartnerPulse
The VistaXM PartnerPulse program will give you a view into your partner’s customer experience that, until now, has been impossible to see
Point of View – CX Benefits for IT Solution Providers
How an Industry-Leading CX Program Benefits IT Solution Providers and Value-Added Resellers
VistaXM for Private Equity Portfolio Companies
How PE firms can increase valuations and returns of their portfolio companies by implementing an industry-leading CX program by VistaXM
VistaXM Solution Brief
A one-page brochure highlighting the value of CX in B2B and the VistaXM solution
VistaXM Solution Datasheet
A two-page document covering the challenges midmarket B2B firms have in implementing an in-house CX program and VistaXM’s offering
VistaXM for Heavy Equipment Dealers
VistaXM’s CX as-a-service offering for heavy equipment dealers
White Papers
The New Economics of CX
The economics of CX are shifting and more companies are moving toward a model that’s faster, simpler, and dramatically more cost-effective.
PartnerPulse™ | OEM/Partner Experience Scorecard
This scorecard helps you evaluate how effectively your organization measures, manages, and acts on experience data within your partner ecosystem.
PartnerPulse™ | The Future of Partner Experience
OEMs depend on partners to sell, deliver, and support most customer engagements—yet they often lack visibility into how customers experience their brand through those partners.
The PartnerPulse Business Case
Customer experience (CX) has proven to be one of the most reliable predictors of business growth and customer loyalty. While most OEMs have invested heavily in CX programs for their direct customers, a significant gap remains—how customers experience the brand through partners.
BrokerPulse™ | Broker Experience Scorecard
This scorecard helps you evaluate your organization’s Broker Experience Maturity and identify areas of opportunity.
The State of Broker Experience 2025
Health insurance is entering a new retention race — and the winners will be those who invest in broker experience now.
See the Dollars Behind the Experience
Use our ROI Calculator to see the real-world business value of a high-performing CX program.
How Mature Is Your CX Strategy?
Find out where your experience program stands, what gaps exist, and how to move up the curve.