The Team Behind The Transformation.
We’re business leaders, operators, and technologists—united by one belief: great customer experience drives great business.
We’re Not Just CX Experts. We’re Your Growth Partners.
Our team brings decades of experience across customer strategy, operations, and technology to help mid-market businesses unlock value through exceptional experiences. From leadership to delivery, every person at VistaXM is focused on one thing: making your customers stay, grow, and advocate.
Our Vision
We believe every customer deserves to be heard. We want to reimagine the way companies listen to their customers. We want to lead a new category of experience management that we call CX-as-a-service.
Our Mission
Empower businesses to achieve effortless customer growth by delivering simple & effective CX solutions that drive lasting results. We handle the complexity of customer experience so our clients can focus on what matters most—their success.
VistaXM Way
Customer-centricity, excellence, bias for action, and focus on the results. We want to create a culture that fosters customer obsession through teamwork, data-driven insights, and meaningful actions tied to business outcomes.
Led by Experience. Driven by Results.
Meet the team guiding VistaXM’s CX vision and delivering measurable outcomes for our clients.
Erik Vogel
Chief Executive Officer
We listen relentlessly, innovate boldly, and shape experiences that customers remember.
Alexey Gerasimov
Chief Operating Officer
Behind every unforgettable customer experience is flawless execution and a united team.
Paul Barr
Chief Revenue Officer
87% of companies say they provide excellent CX yet only 11% of customers agree. Which side is your company on?
Candice A. Vogel
Chief Legal Officer
Trust is earned through integrity—every promise and every policy matters to our customers.
Alan Zall
Chief Technology Officer
We build platforms that empower real connections between brands and people.
Trusted by Teams That Expect More.
We’re proud to be a partner of choice for organisations that value results over reports and action over activity.
Our Difference Is In The Outcomes.
We thrive on challenges, having successfully addressed issues similar to those you are facing. We deliver the outcomes you expect.
Scale and Diverse Skill Set:
Our seasoned experience management, digital transformation, product management, and design teams provide the scale you need.
White-Glove Delivery:
We do all of the heavy lifting from setup to data analysis to management of change so you don’t have to.
Outcome-Focused:
Every CX initiative is tied to clear business goals. We help you benchmark your current state and track improvements as you grow.
Excellence and Creativity:
We harness the insights from behavioral science, decades of CX, and a myriad of projects to consistently deliver meaningful CX experiences to help you stay ahead of the curve.
Let’s Build Something Better Together.
Let’s talk about how we can help you move up the curve.